Cancellation Policy

In the event of a Cancellation of a rental or retail item with Wedding Bells a cancellation fee of 25% will be levied of the full contractual amount if done within 7 days of placement of original order.

After 7 days of placing the order or sale an amount of 50% of original contract amount will be payable.

All items cancelled 30days or less before an event date as stated on contract will incur full payment of contract amount with no refund. Special orders on the make of items will be charged at the full price and no refunds will be allowed.

No cancellation without original paperwork and official reference numbers.

All cancellations must be done in writing and acknowledged in such way.

All cancellations will be handled as from date of receipt of the written confirmation thereof.

There will be no returns or refunds on purchases of Wedding gowns, ballgown, matric farewell dresses or suits and waistcoats, all items are sold voetstoots and if you are not happy with the condition of any items purchased or hired of any items ownership must not be taken! Once ownership is taken it is accepted that the customer is completely satisfied.

Agreed upon refunds will be refunded within 30 days.